Window Tint Care & Warranty
Do not roll your windows down for 48 hours
Never use ammonia-based cleaners on the inside of the glass
Allow up to 14 days for the film to fully cure
Care and cleaning of new window film:
We recommend that you leave your windows up for 48 hours after they are tinted. This will allow the film time to adhere to the glass so it will not peel or shift when it is rolled down.
For the first few days after your windows are tinted they may appear be streaky, cloudy or hazy and you may notice little water pockets forming in the tint. This is normal. When windows are tinted, only a certain amount of the water can be removed from between the film and the glass. As the film dries, the remaining water will form little bubbles which will steadily evaporate over time. The amount of time before your new tint will be cured is determined by the amount of sunlight and heat it receives. If it's cold, cloudy or overcast outside, it will take longer; if it's hot and sunny, then the film cures quickly.
After your windows are tinted, you need to wait a couple of days before attempting to clean them. Cleaning before the film has cured can cause it to shift or dislodge and will require retinting, which is not covered under our warranty. After your vehicle has been tinted the windows will be thoroughly cleaned by the installer. When cleaning the glass, use a microfiber towel and any non-ammonia cleaner or light soapy water. Do not use the blue Windex or any blue colored cleaners because they usually have ammonia in them. You can use Vinegar Windex (Green), or any of the citrus Windex's. There are other cleaners made specifically for tinted windows that are available at any auto parts store which will specify “Tint Safe” on the label. In addition you can use soap and water, vinegar and water, or really anything without ammonia or abrasives.
Things to know:
Most modern vehicles have a black ceramic dotted edge around them, as well as at the top of the rear window. Window film as a rule does not stick to this. The dots hold the film away from the glass causing a silver-ish look. At the top of the rear glass the dots are much thicker and in some cases the window film will be trimmed around it. This is to make sure the film has actual glass to stick to, rather than ceramic.
Care should be used when exiting the car, and removing the seat belt. In some cars the seat belt will "snap" into the glass and cause little chips in the window film. This is not covered in the warranty.
Some vehicles have scratches that run up and down on the windows that roll down. This is caused by little pieces of sand and debris that get lodged in between the outside gasket, and the glass. The window going up and down creates tiny scratches that most people do not notice are there until they have window film installed on the inside. Installing tint behind these surface scratches makes them stand out more than before the vehicle was tinted. Unfortunately, there is nothing that can be done about them; they are simply the effects of time on the vehicle. In some cases (especially vehicles that frequent sandy, or muddy conditions) these grains of sand/dirt will become lodged between the inside gasket and the film, and cause scratches in it. These scratches are not covered under our warranty because it is a natural effect of some vehicle designs and prevailing conditions.
12Volt Auto warranties our film against cracking, peeling, bubbling or discoloration for as long as the original purchaser retains ownership of the vehicle on which the product was originally installed. Warranty coverage is invalid if the product is subject to abuse, improper care or use of abrasive or unapproved cleaning agents. 12Volt Auto assumes no liability for damage to film or vehicle resulting from improper care or negligence.
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